LO Resource Center

Who Handles What?

Find the right owner for each step of the loan. Search by task, narrow by loan stage, or view only the responsibilities of the Loan Officer, Loan Partner, or Local Processing.

Loan OfficerLoan PartnerLocal Processing
How to use this guide: The responsible party is the primary owner of the task, not necessarily the only person involved. Important conversations, decisions, and handoffs should be documented in the loan's Arive notes. For file-specific questions or exceptions, contact ahamby@nexalending.com or 563-224-8223. This public reference does not replace company policies or Local Processing's assigned responsibilities.